MAITRE D’HOTEL Full Time

Cyprus Hospitality Jobs
Posted: 2 weeks ago - Closes: February 4, 2022

Overview

On behalf of our client, a 5-star Hotel in Paphos, we are seeking to recruit a Maitre D’Hotel!

Job Role

The Maitre d’Hotel ensures that guests have a pleasant and memorable dining experience. He/she oversees and coordinates the planning, organization, training and management necessary with the aim of building guest loyalty and sales; coordinating costs; finding, focusing and keeping talented employees; maintaining exemplary health and safety standards; and supervising the up-keep of the restaurant.

Duties & Responsibilities

  • Maintain communication with and supports the F&B Manager.
  • Manages costs of Front of House labour, operating supplies, liquor, wine, beer, beverage and restaurant maintenance
  • Works to build staff skills and professionalism by:Conducting daily shift meetings
  • Creating enjoyable, ongoing product skills training sessions
  • Ensuring staff participated in training sessions
  • Testing all staff on all areas of product knowledge, skills, policies and food safety
  • Ensure staff adhere to all restaurant Policies and Procedures
  • Lead by example to achieve desired results in high quality service and experience for guests.
  • Anticipate guests’ needs and ensure that service meets/exceeds expectations to ensure a memorable and pleasant dining experience.
  • Accommodate special requests whenever doing so would not hinder the experience of other guests
  • Check tables throughout service times for guest satisfaction, resolve guest complaints
  • Coordinate food service between kitchen and service staff.
  • Manage the guest reservation system.
  • Use and ensure other employees use guests’ names whenever possible
  • Receive and greets members and guests; assist with seating.
  • Ensure the use of opening & closing duty lists, and daily & weekly cleaning lists for each shift & position
  • Ensure dining room supplies are stocked.
  • Inspect dining room, table settings, chairs, floors, proper maintenance, cleanliness and safety. Takes immediate action to correct any issues.
  • Co-ordinate and/or reassign workflow & tasks day to day, as necessary, to ensure workload is fairly shared
  • Supervise the dining room staff and maintain uniform service standards
  • Review daily specials, stations and other applicable announcements.
  • Assist with banquet room set up and break down; ensure that it is always set up for presentation.
  • Act as initial contact for disciplinary actions. Assure that actions are consistent and accurate. Provides timely detailed account of any disciplinary issues to the F&B Manager
  • Review daily and weekly functions with F&B Manager
  • Conduct liquor and/or wine inventories in timely and regular fashionEnsure stock is maintained at established par levels
  • Ensure all incoming orders are checked against accompanying receipt/ packing slip
  • Store, handle and rotate stock to prevent loss/ wastage
  • Suggest and/or implement plans and corrective actions to address any inventory variance
  • Ensure duties are carried out in an honest and ethical way by abiding the Hotels’ rules and regulations and the Cyprus Law
  • Perform any other relevant duties assigned by the F&B Manager
Requirements:
  • Previous experience as a Maitre d'Hotel at a 5* Hotel 
  • BSc Degree in Business Administration or Hospitality Management or Culinary Arts will be considered as an advantage
  • Extensive F&B knowledge
  • Fluent English is required; Greek and other languages desirable
  • Excellent leadership skills
  • To be able to work in a fast pace environment and cope under pressure
  • Business awareness for achieving successful performance
  • The ability to work independently and take initiative
  • A positive self-image
  • An ability to command the respect of co-workers
  • Able to identify problems and facilitate the problem-solving process in the work environment
  • Excellent communication skills
  • Computer literate
  • Must be a caring personality that shows empathy and understanding
  • Commitment to learning & self-development
  • Promotes cooperation & commitment within a team
  • Inspiring and motivating others while being caring and understanding
  • Excellent interpersonal skills in handling staff relations and/or guest complaints
  • Due to work permit restrictions, candidates must have the right to work in Cyprus
We offer:
  • Competitive salary depending on experience
  • Career progression
  • Comprehensive new staff training and induction programmes
  • Staff discounts (shops, events, facilities)
  • High profile hospitality company of 5* luxury Hotels
  • Great work-life balance
  • Accommodation might be available
  • Free meals on/off duty
  • Airport shuttle on arrival

For more information you can contact us at +357 26101026 or [email protected]

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